privacy

Privacy Policy

Last Updated: [7-29-2025]

This Privacy Policy describes how Gleam Luxury by DM . We collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we collect certain information about your device and your interaction with the site. We may also collect additional information if you make a purchase or contact us for customer support.

Types of Information We Collect:

  • Personal Identifiable Information (PII):
    Your name, billing and shipping address, email address, phone number, and payment details (such as credit card numbers).

  • Order Information:
    Products purchased, date of purchase, payment status, and delivery details.

  • Device Information:
    IP address, browser type, time zone, and cookies.

  • Marketing Data:
    Your preferences for receiving marketing messages, and engagement data (like whether you opened our emails).

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments

  • Provide order confirmations, shipping updates, and customer support

  • Improve our products, services, and website

  • Prevent fraudulent transactions

  • Send you promotional offers (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties to help operate our business:

  • Payment Processors

  • Shipping Providers:

  • Analytics & Marketing Tools: (for emails)

Each of these providers is obligated to keep your data safe and use it only for providing services to us.

4. Cookies and Tracking

Our website uses cookies to collect data and improve user experience. These include:

  • Essential Cookies for basic functions like cart management

  • Performance Cookies to analyze traffic and performance

  • Marketing Cookies to deliver relevant ads

You can manage cookie settings via your browser or our Cookie Consent banner.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you

  • Correct or delete your data

  • Object to processing or withdraw consent

  • Request data portability

  • Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at gleamluxury2025@gmail.com

6. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Security

We use secure technologies (SSL encryption, firewalls, etc.) to protect your data, but no method is 100% secure.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns, contact us:

Gleam Luxury by DM
Email: gleamluxury2025@gmail.com
Phone: +971558406164
Address: All Riga Dubai

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